Crest Accountants Services

Small Business Accountants Gold Coast

Most owners looking for small business accountants are not deciding whether to have one. They are deciding what to buy: someone who lodges accurately once a year, or someone in the numbers often enough to change a decision while it can still be changed. Plenty of firms sell the first while describing the second.

Crest Accountants has advised business owners from Burleigh Heads since 1973. We act for sole traders, companies and trusts on the Gold Coast, in Brisbane and across the Tweed and Northern Rivers, and for clients throughout Queensland and Australia, across the industries we work in, from construction and trade to ecommerce, hospitality, medical and allied health, child care and manufacturing.

Small business accountants reviewing financial statements with a business owner in a Gold Coast office

What's included

The engagement covers the work a business carries year round, not only the return at the end of it:

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Day-to-day capture and reconciliation, kept current rather than rebuilt at year end. It can sit with us entirely or stay in your hands with us above it.

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Activity statements each quarter or month, with GST, PAYG withholding and PAYG instalments in order.

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Prepared and lodged for the entity and, where it applies, for the owners and the group.

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Tax compliance across the year.

Super, contractor reporting, fringe benefits tax and the deadlines that sit between the quarters.

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Sole trader, company, trust or a combination, set up or reviewed before a transaction rather than after it.

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Financial reporting.

Management reporting at the depth your business actually needs, with cash flow forecasting where the numbers need to look forward rather than back.

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Someone in the numbers monthly once the business is large enough to warrant it.

Underneath that sits the part owners notice most: bookkeeping current enough that year end is a summary rather than a reconstruction, and someone who has seen the numbers before the decision that depends on them.

Small Business Accountants Gold Coast

Who this is for

We act for sole traders, partnerships, companies and trusts, from single-operator businesses through to groups running several entities, and for everything from a first-year start-up to established operations that have been trading for decades.

Stage matters more than size. The businesses that get the most out of this are:

  • Starting out and wanting the structure, registrations and systems right from day one, which is what our start-up services exist for.
  • Registering for GST, or taking on their first employee or contractor.
  • Spending more time on their own books than the time is worth.
  • Growing fast enough that cash flow needs watching rather than checking.
  • Facing a decision with tax attached: an asset purchase, a change of structure, a property, a sale.

How it works

Crest follows the same three steps with every business:

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Initial consultation.

We get to know you, your business and your goals.

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Set up your systems.

We review your current financials and set up or streamline your accounting software and processes.

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Ongoing support.

We manage your BAS, tax returns and ATO reporting throughout the year, keeping you across your finances with regular reports and proactive advice.

To get started we need your most recent financial statements and tax returns, access to your accounting file, and the details of your entity, employees and contractors. Documents come in through our secure upload page, so the handover does not depend on a meeting. Moving from another accountant, we request your records from them, and you nominate us as your agent in your ATO online account. That step is yours rather than theirs, it takes a few minutes, and we walk you through it.

Step two is where most of the value is recovered. We work in Xero and MYOB, and cloud accounting only saves you time if the bank feeds, chart of accounts and tax codes were configured for your business rather than accepted as defaults. Reporting runs in the cloud after that, which is why a client in Cairns or Perth gets the same service as one ten minutes up the road.

Our office at 5-7 Prosper Crescent, Burleigh Heads is open Monday to Thursday 8:00am to 5:00pm and Friday mornings until 12:30pm, for clients who would rather do this across a table.

Federal budget updates for small businesses

What it costs

There is no single price for small business accounting, and a firm that quotes one before seeing your file is guessing. What moves the number is your structure and how many entities are in the group, whether you employ people, how clean the bookkeeping is when it reaches us, and whether you want compliance only or advice through the year. A sole trader return is a different job from a company and trust group with staff and a rental property.

Compliance work is quoted per job. Advisory work is scoped and quoted the same way, against what you actually want done. Either way the fee is confirmed at the consultation, before anything starts. You agree it rather than discover it.

What your business owes the ATO across a year

Most obligations switch on at a threshold rather than a date. You must register for GST within 21 days of your GST turnover reaching $75,000, and that test looks forward as well as back, so a new business expecting to pass the threshold in its first year registers from the start rather than waiting for the invoices to add up. Register late and the ATO can require GST on sales made from the date you should have registered, with penalties and interest on top.

Reporting quarterly, which you can do while GST turnover is under $20 million, your business activity statements are due 28 October, 28 February, 28 April and 28 July. Lodging online generally buys an extra two weeks on every quarter except October to December, which already carries an extension, and a registered agent can buy more. You can report monthly even when you are not required to, and businesses with lumpy income often should, because three smaller payments are easier to fund than one large one.

Employ people and Single Touch Payroll reports go to the ATO on every pay run, with a finalisation declaration due by 14 July. It has to cover everyone you paid during the year, including casuals and staff who left in September, which is the step most often missed. Pay contractors for building and construction, cleaning, courier or road freight, IT, or security work, and a taxable payments annual report is due by 28 August, on a proportional test: you lodge if 10% or more of your business income came from a reportable service. Provide cars, entertainment, car parking or other benefits to your staff and you may be liable for fringe benefits tax. The FBT year ends 31 March, three months before the income tax year, and where a return is required the return and the payment are both due 21 May.

If you employ people, super is no longer a quarterly job

For employee earnings paid from 1 July 2026, the ATO’s Payday Super rules replace the quarterly cycle. Your contribution is only on time if the fund has received it, with the information needed to allocate it, within 7 business days of paying the employee. Twenty business days are allowed for a first contribution for a new employee or a new fund. The amount has not changed, at 12% of qualifying earnings through SuperStream, but super is now a payroll cost funded on payday rather than a liability settled later.

Two details inside the rule catch people out. A business day excludes any day that is a public holiday for the whole of an Australian state or territory, not only your own, so a public holiday in Darwin extends a Queensland employer’s deadline. And if you pay through a commercial clearing house, the seven days run to the date the fund receives the money, not the date you pressed send, so the processing lag sits inside your deadline rather than outside it.

Miss it and the super guarantee charge applies, assessed by the ATO for each payday rather than reported by you, and made up of the unpaid super, notional earnings, an administrative uplift, and a choice loading where the fund choice rules were not followed. That charge is now deductible across all four components for paydays from 1 July 2026, which it was not under the quarterly system. Interest and the late payment penalty remain non-deductible.

One step sits before all of this. Where a new employee does not nominate a fund, you cannot simply use your default: you have to request their stapled super fund from the ATO, which you can do once they have started and you have submitted their tax file number declaration. The default is only available where the ATO says there is no stapled fund.

The workers you did not think were employees

Super is not limited to the people on your payroll. The ATO is explicit that the label in the contract does not determine the relationship, and that you are responsible for classifying the worker correctly. You must pay super for a contractor engaged wholly or principally for their labour. Apprentices, trainees, labourers and trades assistants are always employees, while a company, trust or partnership you engage is a contractor. Timing makes this urgent: a labour-only contractor who is an employee for super purposes sits inside the same seven business day window as your permanent staff, so what was an exposure under the quarterly system is now a recurring, dated obligation.

Compliance work and advisory work are not the same thing

A compliance engagement produces an accurate historical record, lodged on time. For plenty of businesses that is all they need. What it cannot do is change the year it describes: by the time the file lands on a desk in October, the asset has been bought and the profit has been drawn.

Advisory work sits earlier. The conversation before the equipment purchase, the decision about how profits are drawn, the forecasting that shows a tight quarter in February instead of June, and a virtual CFO once a business needs someone in the numbers monthly. A sole trader with one income stream and no staff does not need management reporting. That changes when other people’s money starts moving through the business: staff, stock, finance, a lease.

Timing an asset purchase is an advisory decision, not a compliance one

A business with an aggregated turnover under $10 million that applies the simplified depreciation rules can claim an immediate deduction for an asset costing less than $20,000, first used or installed ready for use on or after 1 July 2023. The word doing the work is aggregated: it takes in the turnover of any entities that are your affiliates or connected with you, measured on gross income rather than profit, so an owner running two entities can sit over a threshold they thought they were under.

Three more things decide whether a purchase lands well or badly, and none can be fixed afterwards. The trigger is the date the asset is first used or installed ready for use, not when you ordered it or paid the deposit, so a machine in a crate on 30 June does not qualify. The limit is tested against the total cost rather than your business-use share: a ute bought for $40,000 and used 40% for business fails on its $40,000 price, and the business portion goes into the small business pool instead. And the limit is tied to the income year and has moved repeatedly, so the right figure is the one for the year the asset is first used.

When a sole trader should start thinking about a company

The usual triggers are risk, staff, and profits you are not drawing. If you are signing contracts with liability attached, employing people, or consistently making more than you and your family take out, the question stops being theoretical. That is the point to get business structuring advice, which is far cheaper before the transaction than after it.

A company also brings an ASIC annual review fee, its own financial statements and its own tax return every year it exists, and that cost does not scale down in a quiet year. For a sole trader with modest profits and no real liability exposure, the structure often does not yet earn its keep.

The company rate has a second limb

The 25% company tax rate has a test attached. A company pays it only if its aggregated turnover is under $50 million and no more than 80% of its assessable income is base rate entity passive income, which includes rent, interest, dividends and net capital gains. Companies failing either condition pay 30% on all of their income, not on the passive part alone.

It is a cliff rather than a slope. Take a company earning $60,000 of consulting fees, $280,000 of rent and $20,000 of interest. Passive income is $300,000 of $360,000, about 83%, so the full $360,000 is taxed at 30% rather than 25%, consulting income included, at a cost of around $18,000 that year. It is one of the main reasons the entity carrying on the trading business and the entity holding the valuable assets are usually not the same entity.

Money inside a company is not your money yet

A company’s profits have been taxed once, at the company rate, and there is a further consequence when they come out. Taking company cash informally, as a loan or an unrecorded drawing, can be a Division 7A deemed dividend, generally unfranked, so it is taxed in your hands with no credit for the tax the company already paid.

A loan escapes that treatment on a complying loan agreement: in writing before the company’s lodgment day for the year the money was taken, interest at or above the ATO’s benchmark rate, and a maximum term of 7 years, or 25 where the whole loan is secured by a registered mortgage over property worth at least 110% of it. Our guide to how Division 7A works in practice covers the mechanics. The paperwork has to exist before the return is lodged, which makes this a conversation during the year rather than at the end.

The year two cash squeeze

Once your instalment income reaches $4,000, the tax on your latest assessment reaches $1,000 and estimated notional tax reaches $500, all three, the ATO enters you into PAYG instalments automatically. The bill for your first good year and the start of prepaying the current one land together, so you pay roughly two years of tax across twelve months. It is a large, predictable cash event that arrives without warning if nobody told you it was coming, and the most common reason a profitable small business has a bad quarter.

Why choose Crest Accountants

Crest has advised business owners since 1973, taking small businesses through several tax systems, two recessions and a pandemic. We are a registered tax agent, so your lodgments run under our agent program rather than the standard individual deadlines.

We are a full-service practice, so the person preparing your BAS is in the same building as the person advising on your structure, and the advice comes from people who will also be lodging under it. Our team holds a rating of 4.8 from more than 130 Google reviews, and the pattern in them is the same one we aim for: things explained clearly, and advice that arrives before the event rather than after it.

We are based at Burleigh Heads and act for businesses across Queensland and around Australia, in plain English, including the parts you will not like. Crest does not hold an Australian Financial Services Licence and does not provide financial product advice, so anything touching investments or personal financial products goes to a licensed financial adviser.

Frequently Asked Questions

You are not required to have one, and with a single income stream, few deductions and no staff, doing your own return is manageable. Once GST registration, employees, contractors or an investment asset are involved, one mistake or one missed concession tends to cost more than the fee.

Not necessarily. Bookkeeping is the day-to-day capture and reconciliation; the accounting work is the review, the lodgments, the year-end position and the advice. Some businesses run their own books in Xero or MYOB and bring us in above that, some hand the lot over, and both work. What does not work is nobody reconciling until June: rebuilding a year always costs more than maintaining it.

Yes, and there is no penalty for it. Your new agent requests your records from the previous one, and you nominate the new agent yourself in your ATO online account. One date is worth knowing: most registered tax agents can lodge returns after the usual 31 October deadline under their lodgment program, but a new agent needs to hear from you before 31 October to put you on theirs.

No. The office is at Burleigh Heads and many clients are local, but we act for businesses throughout Queensland and around Australia. Documents come in through our secure upload page, reporting runs in the cloud, and meetings happen by phone or video, so location does not change what you get.

General advice disclaimerThe information on this page is general in nature and does not take into account your personal objectives, financial situation or needs. It is not financial product advice. Before acting, seek advice from a registered tax agent or licensed financial adviser about your circumstances.​

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What Gold Coasters Are Saying About Working With Our Family Business Accountants

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Aaron Larkin profile picture
Aaron Larkin
44 days ago
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UPDATE - 1 September 2026 After my initial experience, Crest followed up and explained that my original email had unfortunately been caught by their spam filtering. They took the time to investigate what happened and get everything back on track. I have since met with Wesley, and the experience was excellent. He was straightforward, knowledgeable and refreshingly honest about what I actually need rather than trying to sell me services unnecessarily. He gave me practical advice around setting up my contracting business and was very generous with his time. I particularly appreciated Wesley’s practical and transparent approach. He focused on what would genuinely be useful for me rather than trying to push unnecessary services, and that level of honesty goes a long way. Overall, the initial communication issue was disappointing, but the way it was handled afterwards, particularly my experience with Wesley, has significantly changed my impression of Crest. Around a 4.5/5 experience overall and I would happily recommend Wesley. UPDATE – 21 August 2026 Crest Accountants have since contacted me and I now have a meeting booked with them for next Friday. My original review was based on having sent an email directly to their general info email address and receiving no response or acknowledgement for around three weeks. It appears there may have been an issue with my original enquiry reaching the right person, although I'm still not sure exactly what happened. Once contact was established, they got back to me promptly by phone and were helpful in arranging a meeting. I've updated my rating from 1 to 3 stars to reflect this and will update the review again after I've had the opportunity to meet with them and experience their service properly. ORIGINAL REVIEW Extremely disappointing experience with Crest Accountants. I contacted them three weeks ago and received absolutely no response — not even a basic acknowledgement that my email was received. I understand businesses get busy, but three weeks of complete silence from a professional accounting firm is simply poor customer service. If they were unable to assist, a short email saying so would have been perfectly acceptable. Based on my experience at the time, I couldn't recommend them to anyone looking for responsive or reliable communication.

Owner's reply
Hi Aaron, Thank you for your feedback. We're sorry to hear about your experience. We take client service seriously and have reviewed our recent enquiry records. Based on the information available to us, we have not been able to identify an enquiry matching the details outlined in your review. It is possible there may have been a misunderstanding, or that an enquiry was submitted under a different name, such as by a spouse, partner or family member, in which case correspondence may have been sent to that individual. We would genuinely appreciate the opportunity to investigate this further and clarify what has occurred. Please contact our office on (07) 5538 0999 and leave your contact details, requesting that they be passed on to Nigel. I will personally review the matter and follow up with you directly. Kind regards, Crest Accountants
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Sarah Greenwold profile picture
Sarah Greenwold
94 days ago
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My partner and I moved from NZ to Aus and we were looking around for an accountant that would help my partner transition his business from a sole trader in NZ to now a company set up in Aus. We came across Crest Accountant's and honestly it’s been amazing. We have Sarah as my partners accountant and she is so awesome, so lovely and always helps, she explains things clearly to us and we are quite new to all the ‘accounting terms’ as such… But Crest accountants have made the transition so easy for us and as something we would think would be stressful, it hasn’t at all because they’ve been so helpful and onto it. If you are looking for an accountant, I can’t recommend Crest enough! We are so happy with our decision and will recommend them to anyone! Thank you Crest!

Owner's reply
Thank you for your kind words and for trusting Crest Accountants with your move from New Zealand to Australia. We're thrilled to hear Sarah helped make the transition from sole trader to company structure simple and stress-free. Providing clear accounting, tax and business advice for small business owners is what we're all about. We appreciate your recommendation and look forward to supporting your business growth for years to come!
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Ada Skopljak profile picture
Ada Skopljak
106 days ago
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I can’t recommend Sarah Fleming from Crest Accountants highly enough. She has been absolutely fantastic throughout my accounting and tax matters. Sarah is incredibly knowledgeable, professional, and thorough. She took the time to explain everything clearly, answered all of my questions with patience, and made what initially felt like a stressful situation much easier to understand and manage. Her attention to detail and genuine commitment to achieving the best outcome for her clients really stood out. I truly felt supported throughout the entire process, and it gave me great confidence knowing my finances were in such capable hands. If you’re looking for an accountant who is honest, reliable, approachable, and exceptionally good at what she does, I would highly recommend Sarah Fleming and the team at Crest Accountants. Thank you, Sarah, for all your hard work and outstanding service!

Owner's reply
Thank you so much for such a thoughtful review, Ada. We’re delighted that Sarah made your tax and accounting matters feel clear and manageable — she genuinely cares about getting the best result for every client, and we’ll be sure to pass on your kind words. It’s a pleasure having you with Crest Accountants, and we’re always here whenever you need us.
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Joanne Roberts profile picture
Joanne Roberts
114 days ago
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I recently worked with Wesley on a mutual client's finance application and found him to be highly professional, responsive, and easy to work with. He was quick to provide the information required and helped ensure the process progressed smoothly from start to finish. It's always a pleasure working with professionals who are proactive and focused on achieving great outcomes for their clients. I would happily recommend Wesley and Crest Accountants team.

Owner's reply
Thank you, Joanne — it was a pleasure working alongside you. Wesley and the team really value collaborating with professionals who share our focus on great outcomes for clients, and we appreciate you taking the time to share your experience.
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stefan kubler
185 days ago
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I have been dealing with the Crest Team for over a year now. I have found their knowledge with all aspects from Bookkeeping to Tax Guidance, ATO Regulations and obligations to be Over 100%. Very friendly and Helpful Team. Highly recommend their Services

Owner's reply
Thank you Stefan, for your kind review and for being a valued client of Crest Accountants. We’re glad you’ve found our support across bookkeeping, tax advice, and ATO compliance helpful. Providing clear, reliable guidance with a friendly and professional approach is important to us, and we appreciate your recommendation. We look forward to continuing to support you.
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Valeria Davidov profile picture
Valeria Davidov
185 days ago
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Craig Pearson has been my accountant for more than 6 years now and I can only say that he is highly professional.

Owner's reply
Thank you so much for your kind words and continued trust over the past 6+ years. Craig takes great pride in delivering a high level of professionalism and service, and feedback like yours is truly appreciated. We look forward to continuing to support you in the years ahead.
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Stephen Childs profile picture
Stephen Childs
188 days ago
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Crest Accountants have provided great service towards our accounting needs for our family business and SMSF. A special mention to our personal accountant Nicole Amaya for all her support and direction over the years and we would certainly recommend Crest Accountants.

Owner's reply
Thank you so much Stephen, for your kind words and recommendation. We’re delighted to hear that Crest Accountants has been able to support your family business and SMSF over the years. We will certainly pass on your special mention to Nicole Amaya, who will be thrilled to know her guidance and support have made a positive difference. We truly appreciate your trust and look forward to continuing to work with you into the future.
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Serena Keeffe profile picture
Serena Keeffe
188 days ago
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I’ve had a great experience working with the Crest team. Their clarity in explaining financial matters makes everything easy to understand, even when things get complex. They consistently provide proactive advice that helps me stay ahead rather than just reacting at tax time, which has been incredibly valuable. What really stands out is their focus on long-term support—they genuinely care about helping you grow and make better financial decisions over time. A special mention to Ange, who is always so helpful, responsive, and approachable. She goes above and beyond to make sure everything runs smoothly and no question goes unanswered. Highly recommend to anyone looking for reliable, forward-thinking accounting support.

Owner's reply
Thank you so much for your thoughtful review — we really appreciate you taking the time to share your experience. We’re pleased to hear that our clear explanations and proactive advice have helped you stay ahead and feel confident with your financial decisions. Long‑term support is very important to us, so it’s great to know that’s come through in your experience. Your feedback will be shared with Ange as recognition of the care and dedication she brings to her work. Thank you again for your recommendation and for trusting Crest Accountants as your accounting partner.
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Marco Ruas profile picture
Marco Ruas
189 days ago
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I couldn’t be happier with the service I’ve received from Angela at Crest Accountants. She is incredibly professional, knowledgeable, and always takes the time to explain things clearly so I feel confident about my finances. Her attention to detail and proactive approach has saved me both time and money, and she consistently goes above and beyond to make sure everything is handled perfectly. Communication is always prompt and friendly, and nothing ever feels like too much trouble. It’s rare to find someone so trustworthy and genuinely invested in their clients’ success. I highly recommend them to anyone looking for an outstanding accountant.

Owner's reply
Thank you for your wonderful feedback Marco. We’re thrilled to hear about your experience with Angela and appreciate your kind words regarding her professionalism, attention to detail, and clear, proactive communication. Providing trusted advice and ensuring our clients feel confident in their financial decisions is always our priority. Thank you for your recommendation and we look forward to continuing to support you.
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Terrie Watson profile picture
Terrie Watson
189 days ago
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Crest accountants have been our accountants for over 20 years during that time Angela and Wes have supported our businesses with clarity and efficiency They have always been proactive in advising us of changes in the taxation realm and attending to all our accountancy needs in a timely manner I would not hesitate in recommending them to anyone looking for a honest reliable accountancy service

Owner's reply
Thank you Terrie, for your continued trust and for taking the time to share your experience. Supporting your businesses for over 20 years has been a privilege, and we truly appreciate your kind words. We are pleased to know that our commitment to providing timely, proactive advice has delivered meaningful value for you. We sincerely value the long-standing relationship we’ve built and appreciate your recommendation, and we look forward to continuing to support your businesses into the future.